Criteria for Community to Offer General Visitation:
- Temperature Check of anyone entering the community.
- Community visitation hours are allowed 24 hours a day.
Triggers for Temporarily Suspending Visitations:
- None unless instructed by local health department or per state guidelines.
- When visitors check in for their visits, they will be oriented at that time to remind them of the need to maintain at least 6 feet distance apart and the encouragement of wearing a mask during the visit that covers both their mouth and nose.
- Visitors will have their temperature taken to ensure that it is not 100.4 F or greater.
- Community will provide alcohol-based hand rub to visitors and have signage on the proper use of it.
- Community must have an adequate supply of personal protective equipment, including masks, gloves, face shields, and gowns for routine facility use and for use in family visits when there is an active case of Covid 19 in the community.
- All surfaces utilized during visitation will be cleaned before and after visits with an EPA-registered disinfectant that has qualified for use against SARS-CoV-2, the novel coronavirus that causes Covid-19.
- Family members, friends, and individuals visiting residents in end-of-life situations including any resident enrolled in hospice are allowed visitation at any time.
- Residents that are currently in isolation due to recently testing positive for Covid-19, have signs and symptoms of Covid-19, or currently are in a quarantine or observation period are eligible for indoor visits. Resident and visitor are encouraged to wear a face mask during the visit.
- If a resident is enrolled in hospice care in end-of-life situations, they are allowed visitation.
- Facemasks may be required based on local and state guidelines, over their mouth and nose for the duration of the visit, including to and from their vehicle or other mode of transportation. Face shields may not be used in lieu of face masks for visitors, though they may be used in addition to the mask or covering if the visitor so chooses.
- Visitors must maintain strict social distancing of at least 6 feet away from residents unless the resident has been fully vaccinated.
- Upon arrival for a visit, visitors must go to the concierge desk to have their temperature taken. Temperature must be below 100.4 F in order to visit.
- Visitors are encouraged to use alcohol-based hand rub upon entering and exiting the community.
Compassionate Care Visitors:
Defining of a Compassionate Care Visitor:
- A Compassionate Care Visitor is intended to provide emotional support to help a resident face a hard situation such as end of life, major upset, difficult transition, or loss, significant changes such as recent admission to the community, the need for assistance, cueing or encouraging with eating or drinking, or emotional distress or decline.
- The community will allow Compassionate Care Visitors when a resident is experiencing trauma or end of life care.
Community Requirements for Compassionate Care Visitors:
- A list will be made by the community of Compassionate Care Visitors and have available at the concierge desk so the concierge is aware of this designation for these individuals.
- Temperature will be taken and must be lower than 100.4 F. Visitors must also sign the sign in and out log.
Compassionate Care Visitor Requirements:
- Compassionate Care Visitors are not required to social distance from the resident they are visiting.
- Upon arrival for a visit, visitors must go to the concierge desk and have their temperature taken. Temperature must be below 100.4 F in order to visit.
- Visitors are encouraged to use alcohol-based hand rub upon entering and exiting the visitation location.
Other kinds of visitors or visits:
Beauty salon and barber services:
- Barbers and hairdressers must wear gloves and perform hand hygiene. They must comply with temperature screening and must comply with all infection control requirements of the CDC and community.
- Residents receiving services are encouraged to wear a face mask if tolerated.
- Waiting customers must adhere to social distancing guidelines.
- Only residents of the community are allowed in the salon for services.
- Barbers and hairdressers must properly clean and disinfect equipment between residents.
Resident medical services outside of the community:
- Residents leaving the community temporarily for medical appointments are encouraged to wear a face mask, if tolerated.
- Eye protection should be encouraged.
Health care provider visits:
- Communities must allow the resident to receive ordered health care services from external providers.
- Health care providers or any individuals or providers giving necessary health care to a resident is allowed to visit as long as they comply with the CDC requirements for PPE and must have temperature check prior to entry and must comply with all infection control requirements of the CDC and community.
- Residents receiving the health care services are encouraged to wear a face mask during the service, if tolerated.
- Hospice or palliative care workers caring for residents in end-of-life situations including any resident enrolled in hospice are allowed visitation.
Legal staff visits:
- Communities must allow the resident to receive visits from attorneys and/or their legal staff who are acting in their capacity as the legal representative of the resident when (a) the resident and lawyer are engaged in an active attorney-client relationship, (b) the visit is related to representation in legal proceedings or in consultation on legal matters, and (c) virtual or telephonic means are unavailable.
- Representatives of the federal or state government seeking entry as part of their official duties, including any law enforcement officer, and any emergency medical personnel is allowed visitation.
- Public Guardians and their professional staff are allowed visitation.
- Family members, friends, and individuals visiting residents in end-of-life situations including any resident enrolled in hospice are allowed visitation.
This policy and procedure is subject to change depending on CDC and state regulatory guidance.